Shipping policy

Core Brake Parts ships from Circleville, Ohio to customers across the United States. This policy explains our handling times, shipping costs, carriers, and what happens if a shipment is delayed, lost, or damaged.

Core Brake Parts is a trade name of Core Parts Group LLC. Questions about a shipment can go to support@corebrakeparts.com.

Free Shipping Over $75

Orders of $75 or more ship free to the 48 contiguous United States. For orders under $75, a shipping charge is calculated and shown at checkout before you pay. You always see the exact total, including shipping, before you complete your order.

Handling and Processing

Orders are processed Monday through Friday, excluding holidays. Most in-stock items ship within 1–2 business days of your order. Some items ship directly from our distribution partners; those items also ship within 1–2 business days and, when an order contains both stocked and distributor items, may arrive in separate packages.

Once your order ships, you will receive a confirmation email with tracking so you can follow it to your door.

Carriers and Delivery Estimates

We ship via UPS, FedEx, and USPS, selecting the carrier that delivers your order most reliably. Typical ground delivery to the lower 48 states is 2–6 business days after shipment, depending on your distance from Ohio. Delivery estimates are not guaranteed delivery dates; once a package is with the carrier, transit time is in their hands.

Shipping Area

We ship across the United States and to select international destinations. Available shipping options and exact costs for your address are always calculated and shown at checkout before you pay.

International orders: shipping is calculated at checkout. Import duties, taxes, and customs fees charged by the destination country are the customer's responsibility and are not included in our prices or shipping charges. International delivery times vary by destination and customs processing. The free-shipping offer above applies to orders shipped within the 48 contiguous United States.

Brake Fluid and Hazardous Materials

Brake fluid and other hazardous-material items ship by ground only and cannot be sent by air. This may add a day or two to delivery on those items.

Oversized and Freight Items

Large or heavy items, such as big-brake kits and oversized rotors, may ship by freight (LTL). If your order requires freight delivery, we will contact you to confirm delivery details, and a residential address may involve an additional carrier surcharge shown at checkout or confirmed before shipment.

Lost or Delayed Shipments

If your tracking shows no movement for an extended period, or a package is marked delivered but you did not receive it, contact us at support@corebrakeparts.com within 7 days. We will open a claim with the carrier and get you a replacement or refund. Carrier delays caused by weather or events outside our control are not something we can guarantee against, but we will always help you resolve them.

Damaged in Transit

If a package arrives visibly damaged, photograph the box and contents before opening further and email support@corebrakeparts.com within 5 business days of delivery. We will send a replacement or full refund at no cost to you. See our Return & Refund Policy for full details.

Address Accuracy

Please double-check your shipping address at checkout. Carrier address-correction fees on incorrect addresses may be passed through to the customer. We are not responsible for orders delivered to an incorrect address provided at checkout.

Core Parts Group LLC, 19615 Hill Road, Circleville, OH 43113 · support@corebrakeparts.com